Who we are
Kids Help Phone is improving the well-being of children and youth in Canada by providing them with anonymous and confidential professional counselling, referrals and information through technologically-based communications media.

We are a national community based charity present in every community in Canada. We are a leading edge organization – delivering our service in the way young people prefer to communicate – both online or by phone. We are the only counselling, information and referral service that young people can call from every farm, reserve, group home, town or city in Canada, at any hour of the day or night, 365 days a year. The service we provide is professional, individualized and bilingual – and entirely free and confidential. We are an essential and trusted service, with awareness levels topping 95% in young people.

The kids we help
Children, teens and young adults between the ages of 5 to 20 reach out to Kids Help Phone for all kinds of reasons, including sexual, physical and emotional abuse, depression and thoughts of suicide, eating disorders, self-harm and bullying.

When kids face devastating – or even life-threatening – situations, our professional counsellors are there every day and night of the year. Even through the holidays, a time when stress and anxiety make kids even more vulnerable.

Isn’t that the kind of help you’d want for a child in your life?


Our kid's story
Sarah* turned to Kids Help Phone a few days after her mom died. She felt so alone and abandoned that she almost took her own life. This is her story:




How you can help

When you donate to Kids Help Phone, you ensure that vulnerable children receive the guidance they need every day and night of the year. No matter the problem, our professional counsellors are there to provide immediate and caring support, information and referrals to every kid who reaches out for help.

Kids Help Phone depends on generous people like you to deliver its critical service.

Learn more about the kids who reach out for help – and how our charity works.

Click on the following links for more information:

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